Calls are confidential
You do not have to give us any details to get support and we will not ask you to. You are in control of what you tell us.
Helpline for All Survivors
The Helpline offers emotional support to all survivors of rape or sexual abuse, no matter when or how it happened. We also provide support to anyone affected by sexual violence that has happened to others eg. parents, carers , professionals and partners. We do not discriminate against age, race, religion, disability, gender or sexuality. We are happy to accept calls from anywhere, but we are unable to offer Counselling or ISVA support to survivors living outside of Sheffield.
If you need an interpreter to be able to use the Helpline service, we can arrange this, as long as you give us notice.
Monday 1pm - 3pm
Tuesday 6pm - 8pm
Wednesday 10am - 12 noon and 1pm - 3pm
Friday 10am - 12 noon and 1pm - 3pm
The helpline is staffed by our fully trained volunteers. Outside these times you can leave a message on the 24 hour answer phone and a member of our helpline team will return your call as soon as possible (usually during helpline opening times).
There are times when, due to unforeseen circumstances, we have to cancel a Helpline session. We apologise for any inconvenience this may cause. If our Helpline is closed and you need telephone support you may wish to contact one of the organisations below or leave a message on the answerphone and we will return your call when the Helpline is next open:
NAPAC supports survivors, relatives and friends of those recovering from childhood sexual abuse. Call 0808 801 0331. Mondays to Thursdays 10am - 9pm and Fridays 10am - 6pm Closed weekends.
SurvivorsUk Helpline Web Chat a national web chat for adult male survivors. Text 020 3322 1860